DXAI SOLUTIONS ASIA (hereinafter referred to as “the Company”) recognizes the importance of protecting personal information. We comply with the Act on the Protection of Personal Information and related laws and regulations, establish and maintain an appropriate management system, and strive for continuous improvement.
1. Purpose of Use of Personal Information
We use personal information provided by our customers for the following purposes:
To respond to inquiries or consultations
To provide and manage our services and products
To send newsletters and promotional information (only with prior consent)
For recruitment activities and business partnership management
To improve service quality and optimize our website
2. Types of Information Collected
Depending on the purpose, we may collect the following information:
Name, email address, phone number, company name, job title, etc.
Inquiry details and communication history
Technical data such as IP address, browser information, and cookie data
3. Disclosure to Third Parties
We do not disclose or provide personal information to third parties without prior consent, except in the following cases:
When disclosure is required by laws and regulations
When necessary to protect legal rights and interests
When information needs to be shared with contractors to provide services
(In such cases, contractors are required to manage the information appropriately)
4. Information Management and Security Measures
To prevent leakage, loss, or unauthorized access to personal information, we implement the following security measures:
Restriction of access privileges
Regular reviews of systems and management structures
In-house training and awareness enhancement
5. Customer Rights and Responses
Customers have the following rights regarding their personal information:
Request for disclosure, correction, or deletion
Request to suspend the use of their information
Submission of complaints or inquiries
We will respond sincerely and promptly to all such requests.
Established on August 1, 2025
DXAI SOLUTIONS ASIA Co., Ltd.
President & Director: Ashida Hideyuki